Ocala Family Care PA: Patel Rajnikant B MD at 3299 Southwest 34th Street in Ocala, Florida

Customer Reviews about Ocala Family Care PA: Patel Rajnikant B MD

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  BEWARE! After much "Prodding"my Wife and I convinced our daughter who hasn't been sick in over 2 years that she needs to become established with a Dr. In the area while home from school. She found Dr. Patel thru the internet. She listed on paperwork and told nurse she was allergic to sulpha based medicines, after talking to our daughter he felt it necessary to write a script for Bactrim which is based on Sulpha. Her reaction to medicine ended with her in the ER. Thanks Doc for the great care,Dad
  July 29, 2017

  by jeff thyng
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  I would truthfully give zero stars if I could. Dr. Patel is an amazing physician, and this review is not about his competency or level of care provided to his patients. His staff however, are the absolute worst staff I've ever encountered. From the beginning, his team insisted on greeting me with harsh, rude, and mediocre service. I can't begin to explain how many bad bad BAD experiences I've had with his nurses, and receptionists. I would love to provide a narrative on all of the bad experiences, but I don't want to devalue the level of care provided by Dr. Patel. I believe Dr. Patel is doing his best to provide quality care, but he has no idea that his staff are treating patients with such disrespect and profound negligence. I have never had an appointment at this office that did not result in me leaving the office in tears. I've been denied treatment, by staff multiple times... and I am certain that Dr. Patel has no knowledge that they are doing this. I've been in their waiting room, literally panting to catch a breath (I'm highly asthmatic) and had Lindsay (the receptionist) tell me that i cannot be seen unless I make some outrageous payment, because they are CONSTANTLY having issues with my insurance (and I just submit and make the outrageous payments, because I'm in crisis at the time). I haven't had issues with any of my other physicians and insurance... only here. On this same visit, Dr. Patel saw that I was crying and in a serious crisis situation in the waiting room and agreed to treat me. The staff however, were prepared to just let me leave and hope for the best. My final straw was when I went to my pharmacist to refill a prescription for an inhaler, and they said that I needed a refill from my physician. I called the office, made my request, and was rudely told that I needed to make another appt before they would refill an INHALER. Not a pain killer, not an anti-depressant, not a blood stabilizing medication.... but an inhaler which is essential for breathing, and I have taken the SAME inhaler for 16+ years. First I spoke with Lindsay, and she said "Well, you're supposed to be seen every 3 months by your doctor, and you haven't been here since September." I told her that this information was never shared with me (and who sees a doctor every 3 months for a simple wellness check? Who does that?) and she responded with, "well, it's common practice, and you should know that.... and you should've called us sooner." I asked to speak with Dr. Patel several times as the receptionist and a few nurses tossed the phone around for a chance to throw a jab.... they never obliged. They continued to tell me about all of the reasons they would refuse to fill the script, and offered no solutions or remedy. I made this call on a Friday, and had to go the entire weekend.... and still now, without an inhaler. I could have an asthma attack, and die... because they are refusing to deliver proper care. I am sad to leave Dr. Patel, but I am telling you that these ladies who are working at his facility will drive his business into the ground. I have contacted the better business bureau, am writing a letter to Dr. Patel and I plan to make sure every singe person I know is cautious about the staff at this office. It's just sad that they are working in a business to help people, but they don't want to help. They belittle you, and then close the door. Solutions people, can we please work on solutions?? Worst office ever. DO NOT GO HERE!
  April 15, 2017

  by Tracy Denise

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